QUESTIONS & ANSWERS
How long does it take for my order to arrive?
Shipping times vary depending on your location and shipping method selected during checkodut. Standard shipping typically takes 6-14 business days.
What is your return policy
Our return policy allows for returns within 30 days of purchase for a full refund or exchange. Items must be in their original condition with tags attached. Please retain your receipt or order confirmation for proof of purchase. Certain exclusions may apply, such as personalized or custom-made items.
Do you offer international shipping?
Yes, we do offer international shipping. Additional charges may apply depending on the destination. Please contact our customer service for more information regarding international shipping rates and delivery times.
How can I start a return?
Please navigate to our Returns Portal and enter your order number and zip code. Follow the instructions on the screen to request a prepaid return label.
Where do you ship?
Due to high demand, occasionally some of our products do go out of stock. We are constantly monitoring our stock levels, and we usually expect to replenish any product line within a couple of weeks. If you have placed a pre-order for an item that is out of stock and it looks like it will take longer than expected to get it to you, we will let you know and offer you the option of a full refund.
What happens if what i ordered is out of stock?
if your order is out of stock, you either have the choice to wait till we have your order in stock again or ask for a full refund and get noticed once the product is in stock again.